FAQS

FAQs

  • Who do I contact about my hours?

    Please log in at www.integrityworkforce.net to check your paystubs. If you find there is still an error, please click the chat button to speak with an agent or speak with the onsite team on your next schedule shift.

  • What do I do if I'm going to be late?

    Click the chat button to let an agent know!

  • Where can I get a copy of my paystub?

    To view or print your W2 form or Pay Statements please visit our Employee Portal at https://integrityworkforce.net



    Your User Name is your last name plus the last 4 digits of your social security number. Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.



    For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:

    Username: Smith6789

    Password: 456789

  • How do I enroll in benefits?

    You will receive email communications with instructions on how to complete your benefit application either through the online portal or the call center (866-410-7248).  All employees will automatically be enrolled in single coverage for the Minimum Essential Coverage Plus medical plan, unless you elected to “Opt-Out” when you completed your employment application.  Please note, if you wish to waive coverage, enroll in an alternative plan, or include dependents in your coverage, you must take action. ISS offers supplemental health and wellness coverage to all of our associates. 


    Associates are eligible to complete an application after working eight hours on their first assignment, the effective date of the benefits would be the Sunday following your second paycheck.  If you are interested and would like to apply or would like information about your current benefit plan, you may download the PDF below with all associate benefit information.


    Additionally, if you have any questions please feel free to contact benefits@integritystaffing.com or the Benefit Center at 866-410-7248).

  • What is the attendance policy?

    We are all part of a team – you rely on us to help you be successful, we rely on you to help our clients succeed. But we also recognize that sometimes you need to miss work. We want to make sure that you understand the credit system our clients use.



    If you cannot make it to work, always call out. Missing work and not calling out is a No Call No Show, and two back to back No Call No Shows will result in a termination of your assignment.



    Calling out for your whole shift will incur 1.5 credits and leaving and hour or less early (or coming in less than an hour late) will give you a ½ credit. If you accumulate 6 credits or more, your assignment is in jeopardy.



    ​​​​​​​Credits are not forever. They roll off 90 days after they occur so manage your credits well!

  • Where are you located?

    Click here for our location.

  • What if I need a job accommodation?

    ISS complies with the Americans with Disabilities Act, the ADAAA and applicable state and local laws prohibiting discrimination in employment based on a person’s physical, mental or sensory disability.



    If you have a disability that affects your ability to perform your job and you feel you need an accommodation, please inform us during your interview or by contacting the Accommodations Central Team directly at ACT@integritystaffing.com or you may contact your manager.



    ISS has an interactive process in which we work with you directly to determine if a reasonable accommodation is necessary and what would be an appropriate accommodation.



    The Accommodation Central Team is available to answer any questions you may have regarding the Reasonable Accommodation process.  If there are any questions, please send an email to ACT@integritystaffing.com.

  • How do I apply for Unemployment Benefits?

    Links to the Unemployment Information documents by state are provided below. You may download or print the document by clicking on the link associated to your state. If your state’s notification requires your social security number, we have left that blank for security purposes. You will need to complete it before submitting the document to your state.

  • What is your approved time off policy?

    We understand that life happens, which is why on your 21st day of work, you receive 40 hours of approved time off and 5 late passes. Use that time as you wish! Please note that you must use the ATO (approved time off) in ½ shift or full shift increments. Please also let us know that you plan to use your ATO to cover an absence (either when you call out or in advance). If you would like to use your approved time off, please speak with your local ISS representative.

  • How do I apply?

    Search all available opportunities, then click the APPLY button to submit your application.

  • How do I call out for my shift?

    Click below to chat with an agent.

  • How do I obtain employment verification?

    If you need an Employment Verification Document, please select from the following options:

    • If you have access to Workforce, click here.

    • If your most recent assignment is not in Workforce or you cannot log into the Workforce portal, click here.

    • If you are/were an Internal Staff Member needing an Employment Verification Document, click here. 

  • How do I enroll in Direct Deposit?

    To enroll in direct deposit, you must log into your Employee Portal at www.integrityworkforce.net. 


    Your user name is your last name and the last four of your social security number. Your password is the last six of your social security number.  


    Once you have logged in, click the link icon at the top of the screen and choose “Request Direct Deposit”. Follow the instructions and click finish.


    ​​​​​​​If your direct deposit information is entered by 3:00 pm on a Tuesday, your current week’s pay will be in your indicated account on Friday. If your information is entered after 3:00 pm on a Tuesday, your current week’s pay will be on the Wisely Pay Card. Since the cutoff was missed, your direct deposit will not begin until the following Friday.

  • How do I report a concern?

    Click here for more information about our Ethics Hotline


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